Last Updated: 1 January 2025

BB8 Privacy Policy — How We Handle Your Personal Data

BB8 takes your privacy seriously. This policy explains exactly what data we collect when you use the bb8 platform, why we collect it, how we store it, and what rights you have over your own information. It's written in plain language — no legal jargon.

Six Things BB8 Commits to on Privacy

These are the core commitments that shape how bb8 handles your personal data. The full policy follows below.

Your Data Is Encrypted

All personal data stored on the bb8 platform is protected using industry-standard encryption. Your account details, payment information, and transaction history are secured at rest and in transit. BB8 uses the same encryption standards as major financial institutions operating in Bangladesh.

We Never Sell Your Data

BB8 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate the bb8 platform, process your transactions, and comply with legal obligations. That's it — nothing more.

You Control Your Data

BB8 players have the right to access, correct, and request deletion of their personal data at any time. You can submit a data request by contacting the bb8 support team at [email protected]. Requests are handled within 30 days of receipt.

Cookies Are Minimal

BB8 uses only the cookies necessary to keep you logged in, remember your preferences, and measure how the platform is used so we can improve it. BB8 does not use third-party advertising cookies or tracking pixels that follow you across other websites.

Limited Third-Party Sharing

BB8 shares your data only with the third-party providers who are essential to running the platform — payment processors like bKash and Nagad, identity verification services, and our hosting infrastructure. All providers are contractually bound to protect your data.

Clear Retention Periods

BB8 keeps your personal data only for as long as it is needed. Account data is retained while your account is active and for a defined period after closure as required by law. Transaction records are kept for the period required by applicable financial regulations.

Note: This Privacy Policy applies to all users of the bb8 platform, including the website at bb8.today and the bb8 mobile application. By using bb8, you agree to the collection and use of your data as described in this policy.

1Who We Are

BB8 is an online gaming platform operating at bb8.today. When this Privacy Policy refers to "BB8", "we", "us", or "our", it means the company responsible for operating the bb8 platform and processing your personal data.

BB8 acts as the data controller for the personal information you provide when registering and using the platform. This means bb8 determines the purposes and means of processing your personal data. If you have any questions about how bb8 handles your data, you can contact the team directly at [email protected].

BB8 is committed to handling your personal data responsibly and transparently. This Privacy Policy is designed to give you a clear and honest picture of our data practices so you can make informed decisions about using the bb8 platform.

2Data We Collect

BB8 collects personal data from you in several ways — directly when you register or use the platform, automatically when you interact with bb8, and occasionally from third-party sources such as payment providers. The table below summarises the main categories of data bb8 collects.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, verification process
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal process
Technical Data IP address, device type, browser, operating system Automatically when you access bb8
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat transcripts, emails sent to bb8 When you contact bb8 support

BB8 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3How We Use Your Data

BB8 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair gaming experience. The main ways bb8 uses your data are:

  • Account management: To create and maintain your bb8 account, verify your identity, and keep your account secure.
  • Payment processing: To process deposits and withdrawals through bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform operation: To deliver the games and features available on bb8, personalise your experience, and remember your preferences.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of bb8 support.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the bb8 platform.
  • Responsible gaming: To monitor gaming patterns and provide responsible gaming tools where appropriate.
  • Legal compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
  • Platform improvement: To analyse how bb8 is used so we can fix problems and build better features for players.

BB8 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

4Legal Basis for Processing

BB8 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing is necessary to fulfil the contract between you and bb8 — for example, to process your deposits and pay out your winnings.
  • Legal obligation: Processing is required to comply with applicable laws — for example, anti-money laundering regulations that require bb8 to verify player identities.
  • Legitimate interests: Processing is necessary for bb8's legitimate business interests — for example, fraud detection and platform security — provided those interests are not overridden by your rights.
  • Consent: Where bb8 relies on your consent to process data — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting [email protected].

5Data Sharing

BB8 does not sell your personal data. BB8 shares your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

  • Payment providers: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and are regulated by the Bangladesh Bank.
  • Identity verification services: BB8 may use third-party services to verify your identity documents as part of the KYC (Know Your Customer) process required by law.
  • Technology and hosting providers: BB8 uses cloud infrastructure and software providers to host and operate the platform. These providers are contractually required to process your data only on bb8's instructions.
  • Regulatory and law enforcement authorities: BB8 will disclose your data to relevant authorities when required to do so by law, court order, or regulatory requirement.
  • Game providers: Some games on bb8 are provided by third-party game studios. These providers may receive limited technical data necessary to deliver the game to your device.

All third-party providers who receive your data are required to maintain appropriate security measures and to use your data only for the specific purpose for which it was shared. BB8 does not permit third parties to use your data for their own marketing purposes.

BB8 may transfer data to providers located outside Bangladesh. Where such transfers occur, bb8 ensures that appropriate safeguards are in place to protect your data in accordance with applicable privacy standards.

6Cookies

BB8 uses cookies and similar tracking technologies on the bb8 website and application. Cookies are small text files stored on your device that help bb8 recognise you and remember your preferences between sessions.

BB8 uses the following types of cookies:

  • Essential cookies: These are required for the bb8 platform to function. They keep you logged in during your session and enable core features like deposits and game loading. You cannot opt out of essential cookies while using bb8.
  • Preference cookies: These remember your settings and preferences — such as your preferred language or display options — so you don't have to set them every time you visit bb8.
  • Analytics cookies: BB8 uses anonymised analytics data to understand how players use the platform. This helps bb8 identify and fix problems and improve the overall experience. Analytics data is not linked to your personal identity.

BB8 does not use advertising cookies, retargeting cookies, or any cookies that track your activity on other websites. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to use the bb8 platform.

7Data Security

BB8 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the bb8 platform.
  • Encryption of sensitive data stored in bb8 databases, including payment information and identity documents.
  • Access controls that limit which bb8 staff can access personal data, based on the principle of least privilege.
  • Regular security assessments and penetration testing of the bb8 platform.
  • Secure deletion procedures for data that is no longer required.

While bb8 takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your bb8 account has been compromised, please contact [email protected] immediately. BB8 will investigate and take appropriate action as quickly as possible.

BB8 will notify affected players and relevant authorities in the event of a data breach that poses a risk to your rights and freedoms, in accordance with applicable data protection laws.

8Data Retention

BB8 retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods bb8 applies are:

  • Account data: Retained for the duration of your account and for 5 years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for 7 years from the date of the transaction, in line with financial record-keeping requirements.
  • Support communications: Retained for 2 years from the date of the last communication, to allow bb8 to reference previous interactions when handling new queries.
  • Technical and usage data: Retained in anonymised or aggregated form for up to 2 years for analytics purposes.

When your data is no longer required, bb8 will securely delete or anonymise it. If you request deletion of your account and data, bb8 will process the request within 30 days, subject to any legal obligations that require bb8 to retain certain records.

9Your Rights

As a bb8 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bb8 at [email protected]. BB8 will respond within 30 days.

Right of Access

You can request a copy of the personal data bb8 holds about you, along with information about how it is being used.

Right to Rectification

If any of the personal data bb8 holds about you is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

You can request that bb8 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

Right to Object

You can object to bb8 processing your data on the basis of legitimate interests. BB8 will stop processing unless it can demonstrate compelling legitimate grounds that override your interests.

Right to Data Portability

Where processing is based on your consent or a contract, you can request that bb8 provide your data in a structured, machine-readable format so you can transfer it to another service.

Right to Restriction

You can request that bb8 restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

10Children's Privacy

The bb8 platform is strictly for adults aged 18 and over. BB8 does not knowingly collect personal data from anyone under the age of 18. If bb8 becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has registered on bb8 or provided personal data to bb8, please contact [email protected] immediately. BB8 will investigate and take appropriate action as quickly as possible.

11Policy Updates

BB8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features available on the bb8 platform. When changes are made, the updated policy will be published on this page with a revised effective date at the top.

BB8 will notify registered players of material changes to this policy by email or through an in-platform notification. Your continued use of bb8 after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you should stop using bb8 and contact support to close your account.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact the bb8 team through any of the following channels:

BB8 aims to respond to all privacy-related queries within 5 business days. For data deletion or access requests, bb8 will provide a full response within 30 days of receiving your request. If you are not satisfied with bb8's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

For all privacy matters, the fastest way to reach bb8 is via live chat on the platform or by emailing [email protected] with the subject line "Privacy Request".

Join BB8 — Your Data Is Safe With Us

BB8 is built on trust. Your personal data is encrypted, never sold, and always under your control. Register in under two minutes and start playing Bangladesh's most trusted online gaming platform today.

18+ only. Play responsibly. Responsible Gaming